SMBs feel “overwhelmed” by technology
by Samara Lynn
Many small business owners feel they have very little resources to help them navigate the vast tech landscape, according to a recent study over in the US.
The report, from Brother International Corporation and non-profit SCORE, was conducted by Wakefield Research and covered 500 small business owners with fewer than 100 employees. It revealed that 64 per cent of American small business owners still feel “overwhelmed” when it comes to technology.
That sentiment is apparently not based heavily on financial concerns. For the first time in five years, economic worries of small business owners waned significantly; down to 42 per cent from 58 per cent last year.
Instead, many SMBs feel they have no one to turn to for tech guidance. The majority have no dedicated IT support. In fact, the study shows that 59 per cent of those surveyed said there are “insufficient resources” available in small business communities to help them.